Tag Archives: Ideaworks Marketing

Mixing it up, marketing style

Search engine optimization (SEO), pay-per-click (PPC) ads, newspapers, radio, social media, television, billboards, e-newsletters, direct mail…

So many channels, so little time! And you can only stretch your budget so far. Here are four steps you can take to create a stellar recipe for marketing success.

  1. Establish a budget: Incorporating a budget doesn’t mean stressing about limitations; rather, it’s about exploring possibilities. Working within financial boundaries challenges you to be more thoughtful about how you’re spending your marketing dollars. By employing a more streamlined, targeted approach, you can reach prospects who are already considering the service or product you provide but haven’t decided just where to get it from yet. This is where search engine marketing (SEM) could come into play. Searching on websites like Google and Bing is the most popular medium for locating information. In fact, 74 percent of internet users perform local searches, and of this percentage, 82 percent of local searchers follow-up offline via an in-store visit, phone call or purchase. SEM is also very cost-effective compared to other marketing mediums, so it’s worth considering on a smaller budget.
  2. Know your target: It all boils down to understanding your customer. Warm-up to your target market’s demographics, psychographics and lifestyle. Geography, income, ethnicity, gender and age are key factors that impact buying decisions and habits. Knowing your target is especially helpful with digital marketing, where being in the right place at the right time has become less about serendipity and more about strategy. Take Facebook, for example, where 29.7 percent of users are between the ages 25 and 34. This is the prime target demographic for many businesses, so if it’s yours, investing in Facebook advertising will more than likely be beneficial.
  3. Be consistent: They key ingredient in your marketing mix is to create brand recognition, and that involves creating compelling content. While it’s nice to add some spice to your messaging, you want to make sure that everything blends together well and that one piece doesn’t overpower another. That means using consistent themes and messaging across all platforms you utilize. Prospects viewing an ad, web page, direct mail piece or even a video from a well-integrated campaign should receive a consistent flavor from your messaging, with each element of the mix complementing and reinforcing the others.
  4. Measure your success: What does the data show about what you are trying to accomplish? Be sure to measure your marketing efforts against your business goal(s). If one of your overarching goals is brand awareness, track your social media posts. If it’s attracting more visitors to your website, try using Google Analytics. If it’s sales, take a look at how many leads your direct mail or email campaign generated. Useful tools like Constant Contact, Hubspot and Marketo make it easy to follow each customer’s journey, starting with the first visit to your website. Take the time to monitor your progress so you’ll be able to amplify what’s working and adjust what’s not.

Still not sure how to mix it up? We can add the secret sauce your marketing plan has been craving. Contact Chelsey Tupper, director of operations & client development, to learn more about how we can help. She can be reached at 570-609-5650, ext. 310 or chelseyt@ideaworks.marketing.

 

 

From the Desk of Devanie Heller: 6 Things I Learned From My MarCom Internship

In January, I was determined to solidify my summer internship before going back to school for the spring semester. I wanted to be sure that I gave myself ample opportunity to find the perfect fit so that my first marketing internship would be worthwhile. Therefore, I Googled “marketing agencies in the Wilkes-Barre/Scranton area,” and began calling each agency to get an idea of who was looking for an intern.

After following up with Ideaworks, I was asked to come in for a face-to-face interview with the agency’s director of marketing communication, Pete, and senior manager of marketing communication, Alyssa. The interview went wonderfully, and the next thing I knew, I received a call with an offer! Little did I know that once I met the rest of the team and began diving into my work, it would feel like home. The culture was so open and friendly that I truly couldn’t have been happier to be part of the team. I absolutely loved coming into work every morning – always wearing a smile, ready to tackle the day’s responsibilities.

During my three months as a member of the Ideaworks team, I learned so much that it’s nearly impossible to whittle down an all-encompassing list of the knowledge and insight I gained, but these six items are surely significant.

  1. Don’t be afraid to ask questions

Since this was my first internship, I was eager to absorb everything I could, which often meant asking many questions. Though I was undoubtedly anxious to jump into a new adventure, everyone was more than welcoming. It did not take long for me to warm up to my co-workers and ask for help or clarification, because I always wanted to do my best and impress the rest of the team.

  1. Every day is different when you intern at an agency

Each day at Ideaworks was unlike the one prior. Some projects were large, others were small, but each had its own originality and importance for our valued clients. I sat in on various conference calls, discussing anything from the types of graphics that would work best on a concert venue’s promotional collateral to the kinds of prizes and incentives that would most appeal to a client’s target audience. From each client call I participated in, I learned several tips and tricks about how to talk with clients and the best ways to work with them to meet their respective needs and wants. Above all, one of the most important things I learned is that it’s always top priority to deliver exceptional work for clients.

  1. The real world is different from the classroom

While I did not receive a letter grade for my work here, I still needed to put forth my best effort when working on any task to which I was assigned. Nonetheless, that is about the only similarity between school and my internship. At Ideaworks, I was able to learn first-hand how to organize and structure projects, follow new client developments, create social media schedules and more – not just read about them from a textbook or simply learn definitions. I’ve always enjoyed school; however, after my time with Ideaworks, I’m even more eager to dive into my marketing career.

  1. Independence is everything

The classic intern stereotype is that he or she runs for coffee and scans papers all day without truly contributing to the team. My experience at Ideaworks was the exact opposite, for which I am tremendously thankful. My first week on the job, I was given a list of projects to start developing in collaboration with our content team, and it made me incredibly happy to know I was entrusted with these tasks. Giving an intern, like me, the independence and trust to take on client projects meant so much, and I was grateful for the opportunity to make each project my own, which also helped increase my confidence. It was such a great feeling to work with a team that believed in my abilities and wanted to see me succeed, especially as a young woman new to this industry.

  1. Social media is more complex than you might think

Before my internship, I never had the opportunity to manage a business’ social media, but I was always eager to do so. Now, thanks to Ideaworks, I can proudly say that I have professional experience handling all things social, such as brainstorming, writing, editing and proofreading post content; posting and scheduling; and managing accounts on the various platforms. I learned that a substantial amount of research and time go into crafting a post for just one platform, let alone creating a weekly content schedule. I’ve also come to better understand which types of content keep followers engaged. Gaining more experience with social media management was a valuable experience that I know will suit me well when I begin my career in marketing, since the use of social media isn’t slowing down anytime soon.

  1. Change is good, and experience is invaluable

A summer internship in my field of study was such a great opportunity because I had the chance to learn many new things and gain invaluable hands-on experience. I firmly believe that my internship with Ideaworks helped sharpen my skillset in a way that will prove invaluable when it comes to interviewing for marketing jobs after graduation. I am a firm believer that change is positive, and this summer, I realized that the dynamic atmosphere of a marketing agency is a great fit for me and one in which I can see myself excelling.

 

Each day that I came to work this summer, I was given opportunities to step out of my comfort zone, and as a result, I learned more about myself and my abilities. Because I made it a point to be proactive and find my summer internship early – and then absorb as much knowledge as I could during it – my time with Ideaworks was extremely beneficial and rewarding. I cannot stress enough how happy and thankful I am to have been part of the Ideaworks Marketing team this summer; it was truly the perfect fit for me!

-Devanie Heller, Ideaworks Marketing intern, summer 2019 

Peter Steve Named AAF NEPA’s 2019 Silver Medal Award Winner

We are proud to announce that our owner and chief creative officer Peter Steve was officially named the 2019 recipient of the Northeast Pennsylvania Chapter of the American Advertising Federation’s prestigious Silver Medal Award. Each year, the Silver Medal is awarded to one deserving individual in the local advertising and marketing community who has made superior contributions to the industry, furthering its standards, creative excellence and responsibility in areas of social concern.

“For the past 38 years, Peter has inspired his colleagues and enhanced the meaning of creativity by bringing ideas to life. It is suitable that he named this company Ideaworks, because every day we are committed to delivering ideas that work, and Peter has spearheaded this process,” remarked Ideaworks president and CEO Donna Hansbury.

“Recognition by your peers is one of the highest honors a person can receive in his or her career. Being recognized for the Silver Medal is a lifetime accomplishment of which I am very proud,” said Peter.

Our team feels incredibly honored to work alongside such a motivational and creative leader. Peter’s “keep learning” mindset is contagious, and his inspiration makes a positive impact on everyone on the Ideaworks team.

Congratulations to AAF NEPA’s 2019 Silver Medal Award recipient, and cheers to many more years of continued success in the marketing and advertising industry!


Click here to learn more about Peter’s many accomplishments and the prestigious Silver Medal Award.

EXTRA! EXTRA! THE NEXT ISSUE OF DAZZLE IS HOT OFF THE PRESS.

The excitement never fades when we unveil a new issue of Dazzle, our award-winning agency magazine. Whether it’s our content team brainstorming topics and writing copy for the featured articles, our design team collaborating on a modern, visually appealing approach, or the two groups working together to finalize a product we’re all proud of, Dazzle’s “road to release” and ultimate unveiling is always fascinating.

This particular issue is centered on growth – within our agency and beyond – as we celebrated our 20th year in business this summer. It is our hope that the articles featured in this issue will inspire the continuous development and success of other agencies, businesses and professionals alike.

While we don’t want to give everything away, here’s a brief overview of some articles featured in this issue:

  • “20 years of Passion and Perseverance,” an infographic look at the past two decades in business, along with a note from our team (pg. 6)
  • “From My Perspective: Growing as a Women-Owned Business,” an insightful message from Ideaworks owner Judy Steve (pg. 9)
  • “Sowing Seeds of Success,” our feature article that highlights new initiatives and our continuously evolving portfolio (pg. 10)
  • “Life@197,” which includes snapshots of what’s new and exciting with our team (pg. 16)

Click here to read the issue, and please reach out to us with questions and comments. You can also email Dazzle’s editor-in-chief, Chelsey Tupper at chelseyt@ideaworks.marketing if you would like additional information on the new initiatives mentioned in this issue’s feature story.

Happy reading from the Ideaworks team!

20 Years of Passion & Perseverance


Ideaworks Marketing is proud to announce that July 2018 marks our 20th year in business. It was on July 20, 1998, that we first opened our doors and started the process of becoming a full-fledged marketing company.

What started with two employees and a simple goal to “help our clients succeed” has resulted in achieving two decades of innovation and steady growth.

Today, we have more than a dozen talented professionals on staff, each with their own unique skill sets and agency expertise. Our company’s success and longevity are due, in large part, to these creative individuals and the many others before them who never settled for “good enough” and always looked for ways to make our work innovative, engaging and results-oriented.

These past 20 years have been an intense yet incredible journey filled with many accomplishments. We want to take this opportunity to thank our terrific clients and customers. Without them, there would be no Ideaworks. We also want to thank our many partners and associates who have helped us produce award-winning work. Finally, a huge thank you to our families for understanding the long nights, the countless road trips and missed gatherings because work had to get done. Here’s to another 20 years and more. Cheers!

THE 411 ON VIDEO MARKETING

By: Chelsey Tupper, director of marketing communications
Video marketing is hot and getting hotter. I’m sure you’ve heard it a million times over, but you’re about to hear it a million and one times: If you’re not using video as a marketing tactic, then you’re behind! The rise in popularity of video marketing happened so quickly that now it seems consumers are inundated with video, but when you think about it, the use of video isn’t really that surprising. Tugging on the emotional heartstrings of your target audience is one of the best ways to convince them to buy, and video does an excellent job with this when compared to print ads because of the very nature of video. Through video, it’s much easier to ignite emotion within consumers, which is of utmost importance when trying to establish a relationship with them.

At Ideaworks, we’ve been busy with a variety of video projects for basically all of our clients. Each project varies a bit from technical process videos to feel-good values videos, and we’re also trying to incorporate more video work on our own blog and social media pages. Our entire content team works side-by-side with one of our designers who specializes in video editing to produce quality productions that look great and achieve their targeted objectives.

It will be interesting to see how video marketing continues to grow in the years ahead, but one thing is certain – it surely isn’t going away; if anything, it’s gaining momentum and becoming even more creative and interactive that ever before.

Below are the 10 things you need to know to grasp the 411 on video marketing and why you need to utilize it NOW!

  1. Video boosts conversions and sales: When product videos are included on websites, they can help boost sales conversions by 80%.
  2. Video shows great ROI: Even though video production is not the easiest nor cheapest task, it pays off big time. In fact, studies show that 76% of businesses agree video provides an excellent ROI.
  3. The quality of the video doesn’t matter as much as its content: The latest research shows consumers are mostly put off by videos that don’t explain the product or service clearly enough. Low quality and poor design didn’t matter nearly as much, but don’t discount design entirely. If you need some assistance with your design efforts, please give us a call!
  4. Thirty-three percent of tablet owners watch about an hour of video on their devices every day, and 28% of smartphone users watch a video on their devices at least once a day.
  5. Seventy-eight percent of people watch videos online every week, and 55% of people watch videos online every day.
  6. Fifty-nine percent of senior executives agree that if both text and video are available on the same topic on the same page, they prefer to watch the video.
  7. Using the term “video” in an email subject line boosts open rates by 19%, increases click-through rates by 65% and reduces unsubscribes by 26%.
  8. Ninety-three percent of marketers use video for online marketing, sales and communication.
  9. Video creates trust: The whole concept of content marketing is based on trust and creating long-term relationships. People do not want to be sold to; instead, they crave interesting and useful information.
  10. Google loves video: A vast amount of research suggests that videos increase the time spent by visitors on websites. Thus, longer exposure builds trust and sends the signal to search engines that there is good content on said site. Actually, according to Moovly, businesses with embedded videos on their websites are 53 times more likely show up first on Google.

Sources:

https://blog.hubspot.com/marketing/2017-year-of-video-marketing

https://www.dreamgrow.com/8-reasons-why-your-business-should-use-video-marketing/

Image source:

https://artplusmarketing.com/social-video-marketing-strategy-an-infographic-73ecfa09811b

THE VALUE OF MAKING YOURSELF VALUABLE

Take a few seconds and think of an item or experience you value. What popped into your head? Why? Do you value this particular thing because it was given to you by someone you love? Do you value this memory/experience because it played a huge role in shaping who you are today? It probably wasn’t too difficult to think of one or even several items or experiences you value. As humans, we seem to place a value on everything, whether it’s positive or negative; we might do this consciously or subconsciously. In the same way that we place a value on possessions or experiences, we also do this when it comes to colleagues and professional relationships.

Years ago, marketing and advertising agencies enjoyed a special kind of monopoly that has since disappeared thanks to the advent of the internet. Agencies didn’t have to concern themselves with competition from websites offering less expensive prices for graphic design or “marketing” services. However, now, we do, and with that comes the need to make ourselves even more valuable to clients than ever before. Let’s face it, if clients don’t find value in the services we provide, the relationship is over.

You might be thinking, “Well, of course I am much more valuable than some website,” but are you really? Do you stay up-to-date with current trends, which change as rapidly as the weather? Do you read any marketing article you can get your hands on – even if it isn’t necessarily the area in which you specialize? Most importantly, do you take the time to research, read and learn all you can about your clients’ businesses/industries? If you answered “yes” to each of these questions, then kudos, you’re right on track. If you answered, “no”, then it’s time to change.

While it’s important to stay updated on all things marketing so you can suggest the best strategies and tactics to clients, nothing is more valuable than when you approach your client with a trends report or an article discussing a topic pertinent to the industry in which they serve. This not only shows you have your client’s best interest at heart and want to see him or her succeed, but it also places a value on your relationship with said client – a value that is invaluable in this day and age. Any agency is going to welcome new clients on board and sell, sell, sell its marketing services, but those agencies that take the time to know and study their clients’ businesses and industries are the ones who will easily differentiate themselves amongst the competition.

Any possession, experience, relationship or service that you regard as being valuable is actually invaluable, i.e. you still wouldn’t give up said item even if offered millions of dollars. As a marketing professional, this is how you must be viewed by clients because you must become an incredibly valuable asset to them in order to establish those invaluable relationships that are key to your business success.


Chelsey Tupper, director of marketing commun
ications

 

VIVA LAS VEGAS: IDEAWORKS ATTENDS CATERSOURCE 2018

Las Vegas, NV: Arguably, it is one of the most vibrant resort cities in the United States, characterized by its flashing lights, world-renowned food and a lively, distinct culture all its own. This past February, our president & CEO, Donna Hansbury, director of marketing communications, Chelsey Tupper, and marketing communications manager, Alyssa Zekoski, traveled to this spirited city to attend Catersource, a premier conference and tradeshow for catering and event professionals. The team celebrated much success while on the trip, and found that their Catersource 2018 experience was much like the city of Las Vegas itself – bringing with it bright business opportunities; the chance to try unique cuisine from the industry’s best; and the opportunity to better understand the unique culture of the catering and special events industry so we can make our new catering marketing platform, gemworx, even more relevant to event professionals’ needs.

Donna, Chelsey and Alyssa stayed at Caesar’s Palace, where a number of Catersource events were held, including educational sessions and a presentation from our own Donna Hansbury. Several months ago, Donna was asked to join other distinguished professionals and present at Catersource for the third time, which she enthusiastically accepted. In her presentation, entitled GPS Marketing: A Simplified Approach to Creating a Marketing Plan You Will Use, Not Lose, Donna discussed simplified steps attendees could take to make the process of creating a marketing plan less daunting and more streamlined.

The GPS presentation was incredibly well-received, so much so that one of the conference attendees said it was one of the best she’s ever attended, and that the workbook handout was the greatest takeaway she ever received from a conference.

The team exhibited at the Catersource Tradeshow on Tuesday, February 20th and Wednesday, February 21st, unveiling our new catering product, gemworx, to tradeshow attendees. Gemworx is a powerful marketing platform built specifically for caterers of any size. Among other benefits, the platform:

  • Saves caterers time and money marketing their business
  • Provides subscribers access to cutting-edge marketing collateral without the expense
  • Offers the ability to customize selected catering and event resources with one’s individual brand identity
  • Lets caterers/event professionals easily personalize materials to meet their customers’ needs
  • Allows for easy differentiation of one’s business with professionally-designed materials like brochures, postcards, business cards, social media post examples and best practices, blog ideas, etc.
  • Provides the ability to generate additional revenue with items caterers’ customers need, like printed menus, invitations, save-the-date cards, table numbers, place cards, item identifiers, etc.

Many attendees spoke with Donna, Chelsey and Alyssa about gemworx and scheduled demonstrations to learn more about what it can do for them. They also shared valuable feedback with the team that we are using to enhance our gemworx offerings. Gemworx will officially launch in April.

The team tasted several delicious dishes that were freshly prepared on the tradeshow floor, including grilled pepper salmon, chilled kale-broccoli salad with fruit, crispy chicken hors oeuvres and more. Chef Marcus Samuelsson, head chef of Red Rooster in Harlem, NY, and a featured judge on Food Network’s Chopped, was also in attendance, and Alyssa had the opportunity to meet with him, tasting some of the cuisine he prepared alongside U.S. Foods.

“It was such an incredible experience to attend Catersource for the third time in my career,” said Donna. “On top of being a presenter, it was fascinating to unveil gemworx on a national level to some of the most distinguished caterers and special events professionals in the industry.” Chelsey had this to say about the experience, “I have always wanted to attend Catersource, and it was such a great experience being able to represent Ideaworks and introduce gemworx. I loved networking with some of the industry’s bests. I truly feel like Ideaworks will reap a huge benefit from attending the Catersource Conference and Tradeshow.” Alyssa added, “Not only did Chelsey and I get to watch Donna deliver an inspiring presentation to catering and event professionals, but we were also able to speak with those individuals one-on-one at the gemworx booth, which will help us tailor our new product to their specific business needs.”

In all, the trip was a wonderful opportunity for Ideaworks to share our marketing expertise with industry professionals and make a new mark on the events industry by unveiling a product that will streamline caterers’ marketing efforts. We look forward to all that is to come for gemworx in the years ahead!

POP! The next issue of Dazzle has arrived.

We’re excited to present Ideaworks Marketing’s latest issue of Dazzle, our award-winning agency magazine. We sincerely hope that you find this issue to be intriguing, informative and inspiring, as we have worked hard to feature relevant marketing topics that will be of interest to you while also sharing some of our recent endeavors. A few articles in this issue include:

  • 7 Tips for Stronger Client Relationships,” a recap of a presentation our director of marketing communications did for a group of local college students (pg. 5)
  • “Researching Trends, Delivering Solutions,” a look at our newest initiative for our charity of choice, Blue Chip Farm Animal Refuge in Dallas, PA (pg. 6)
  • “The Dialogue Age of Marketing,” this issue’s feature story (pg. 10)
  • “Life @ 197,” a light-hearted look at what’s new with our team (pg. 18)

Please click here to read the issue, and don’t hesitate to reach out to us if you have any questions or feedback for our team. Further, you can email chelseyt@ideaworks.marketing if you would like to request copies of the presentations or materials that are mentioned.

Welcoming Chris Konnick to our team!

We are pleased to welcome Chris Konnick to the Ideaworks team as our new administrative assistant! Chris came onboard in November and has 26 years of experience working in project accounting and administrative support. When not at work, Chris loves to cook; she especially enjoys making Polish favorites like pierogis and kielbasi. She and her husband also recently celebrated their 28th wedding anniversary!